Ebay seller customer service
Kudos to Pam W. at handmadecatalog.com - I bought a light box for tracing art from her on ebay, but when it arrived the light bulb was broken- I emailed her about it and got this reply;
Hi John, I am sorry to hear the light box arrived with a broken bulb. It wasn’t broken when it was shipped as I inspected it personally, but that doesn’t help you much does it. I will send you a replacement light bulb in tomorrow’s mail.
How cool is that? it’s when things go wrong that business people show their stuff.
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